F.A.Q.S.

Get Answers to Our
Frequently Asked Questions

What are your rental requirements?

Our driver requirements are very flexible an designed to get you on the road and making money in record time.

Our requirements are as follows:

1) Must have an active, unexpired Georgia drivers license. (or if an out of state license, 2 different verification of Georgia residency is required (ie. Utility bill, mortgage statement, rental agreement)

2) All drivers must be at least 24 years old.

3) Verification of current address is required. This will be (ie. Utility bill, mortgage statement, rental agreement)


4) Satisfactory Driving Record with no recent moving violations in the past 3 years. One moving violation may considered on a case by case basis and may be subject to a deposit.

Are there any hidden fees?

We believe in transparent pricing for all of our rentals.

There is sales tax due on the rental and an additional $162.26/week for insurance (if needed).

If you have your own automobile insurance and would like to use it - we also accept that.

As for daily mileage - 200 miles/day are included in the rental amount. Additional miles will be billed at $0.15 per additional mile or unlimited mileage can be added on at an additional $50/day.

is there a minimum rental duration?

No there is not. We do allow for daily rentals as well as weekly rentals. Daily rentals have a $150 deposit and weekly rentals have no deposit (based on a clean driving history).

If doing a daily rental - the deposit and first days rental will need to be paid up front at the time of rental. (We do allow the option to auto-renew on a daily basis).

If doing a weekly rental - the first week's payment will need to be paid up front at the time of rental.

After filling out the application form, what's next?

Our vehicles rent fast! Once you fill out a booking request you will be alerted by text/email when a vehicle is available for rent. If you desire to move forward with the vehicle you will be sent over a link to authorize us to verify your driving history. Once everything comes back clear you will be sent over a rental agreement to review and e-sign and then we will schedule a time with you to pick up the vehicle.

Our office is located at 3855 Powder Springs Rd. Powder Springs, GA 30127. Vehicle pick up is available by appointment only.

When picking up the vehicle you will need to bring with you:

1) A physical copy of your unexpired Drivers License

2) A copy of a utility, insurance statement, mortgage statement or rental agreement (one of these is required).
If you have an out of state license, you will be required to bring 2 of the above items that verify your current Georgia address).

*In the event all of our vehicles are currently booked, you will be placed on a waiting list to be contacted as soon as a new vehicle becomes available.

Is maintenance included?

Yes, routine maintenance such as oil changes is covered by us. For long term rentals please see your rental agreement for details. If you need help, reach out to our customer service team.

Can I drive outside of Atlanta?

Our rentals are primarily for renters who need reliable vehicles within the greater Atlanta, Georgia area. While we do allow for vehicles to be used outside of metro Atlanta, we DO NOT allow for our rentals to be taken out of state.

What should I do if I have a flat tire?

In the event of a flat tire, you can use the spare provided in the vehicle. For more serious issues, contact us for further assistance.

What documents are required to rent a car?

You'll need the following:

1) A physical copy of your unexpired Drivers License

2) A copy of a utility, insurance statement, mortgage statement or rental agreement (one of these is required).
If you have an out of state license, you will be required to bring 2 of the above items that verify your current Georgia address).

3) An active payment method (credit/debit card or ACH) for booking.

How do I get started?

Fill out our online application form. Once submitted, if any vehicles are currently available we will contact you immediately to confirm availability and schedule your vehicle pick-up. If all of our vehicles are currently out on rent, you will be added to a notification list to be contacted as soon as new vehicles become available.

Still Have Questions?

If you have more inquiries, feel free to CONTACT US.

FlexRide Car Rentals

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